A gift for OVHA
Posted: Mon May 05, 2008 6:56 pm
By mistake Northern sent me 5 55# sacks of Simpsons "Maris Otter" @ $350 worth. I only ordered and paid for 5#.
I contacted them right away and had it reboxed to ship back to them, and they decided it cost too much to recover their lost gains. In their own words.
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Don,
After careful deliberation we have decided it is your lucky day!
The cost of having those sacks returned to us would quickly negate their value (not to mention the hole we have already dug, errantly shipping them to you) so we have decided to offer them to you free of charge.
We hope that you may find some use for all that grain (perhaps you have a brew club that can benefit from our error!)
If for some reason you don't want to hold on to or get rid of that grain just let us know and we will take care of it, otherwise enjoy!
Cheers,
Northern Brewer, Ltd.
-------------------------
Do you think the club would like some Maris Otter??
You can follow my ordeal here.
http://www.homebrewtalk.com/showthread.php?t=64585
Don
I contacted them right away and had it reboxed to ship back to them, and they decided it cost too much to recover their lost gains. In their own words.
--------
Don,
After careful deliberation we have decided it is your lucky day!
The cost of having those sacks returned to us would quickly negate their value (not to mention the hole we have already dug, errantly shipping them to you) so we have decided to offer them to you free of charge.
We hope that you may find some use for all that grain (perhaps you have a brew club that can benefit from our error!)
If for some reason you don't want to hold on to or get rid of that grain just let us know and we will take care of it, otherwise enjoy!
Cheers,
Northern Brewer, Ltd.
-------------------------
Do you think the club would like some Maris Otter??
You can follow my ordeal here.
http://www.homebrewtalk.com/showthread.php?t=64585
Don